— PRIVACY POLICY —

1. Introduction

Samagam Updates values the privacy of its users and is committed to protecting personal information.

This Privacy Policy explains how Samagam Updates collects, uses, processes, and safeguards information when users interact with our website, messaging services, or digital communication platforms.

The policy applies to services provided through:

• Website platforms
• Messaging services
• WhatsApp Official API
• RCS messaging services
• Communication automation systems

By using Samagam Updates services, you agree to the practices described in this Privacy Policy.

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2. Information We Collect

Samagam Updates may collect the following categories of information:

User Information

• Name
• Phone number
• Email address
• Business details
• Account credentials

Device Information

• IP address
• Device type
• Browser information
• Operating system

Cookies and Tracking Data

• Website usage statistics
• Session activity
• Preferences

Message Data

• Messaging content metadata
• Message timestamps
• delivery status
• communication logs

Sensitive personal information is not collected unless voluntarily provided.

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3. Purpose of Data Collection

Information collected by Samagam Updates is used for:

• Providing messaging services
• Managing user accounts
• Service improvement
• Communication and notifications
• Technical support
• Security monitoring
• Compliance with legal obligations

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4. Consent for WhatsApp & RCS Data Processing

Users acknowledge that messages sent through WhatsApp Official API and RCS services may be processed by external platforms such as Meta Platforms Inc. and telecom operators.

By using the services of Samagam Updates, users provide consent for necessary data processing required to deliver messaging services.

Users must ensure that message recipients have given proper consent to receive communications.

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5. Legal Basis for Processing

Samagam Updates processes data based on:

• User consent
• Contractual necessity
• Legitimate business interests
• Legal and regulatory compliance

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6. How We Use Collected Data

Collected data may be used to:

• Deliver and manage services
• Send notifications and communications
• Maintain platform security
• Provide technical assistance
• Analyze service usage
• Improve system performance

Samagam Updates does not sell personal data to third parties.

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7. Data Retention & Deletion

Samagam Updates retains personal data only for as long as necessary to:

• fulfill service obligations
• comply with legal requirements
• maintain communication records

Users may request deletion of personal data by contacting the company.

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8. Data Sharing with Third Parties

To deliver messaging services, Samagam Updates may share limited information with trusted third parties including:

• Meta Platforms Inc. (WhatsApp)
• Google RCS infrastructure providers
• Telecom network operators
• Cloud infrastructure providers
• Payment processors

These parties process data according to their respective privacy policies.

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9. Security Measures & Encryption

Samagam Updates implements industry-standard security measures including:

• encryption protocols
• secure server infrastructure
• restricted access to sensitive data
• regular security monitoring

Despite these measures, no online system can guarantee absolute security.

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10. Cookies & Tracking Technologies

Samagam Updates may use cookies and tracking technologies to:

• analyze website traffic
• improve user experience
• remember user preferences

Users may disable cookies through browser settings if desired.

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11. Data Transfer & Storage

All data collected by Samagam Updates is primarily stored and processed within India.

However, messaging platforms such as WhatsApp and RCS providers may process certain data in international servers depending on their infrastructure.

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12. User Rights

Users have the right to:

• access their personal data
• request correction of inaccurate data
• request deletion of personal information
• withdraw consent where applicable

Requests may be submitted through the contact information provided below.

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13. Policy for Children

Services provided by Samagam Updates are not intended for individuals under the age of 18.

The company does not knowingly collect personal data from children.

If such information is discovered, it will be removed immediately.

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14. Updates to Privacy Policy

Samagam Updates may update this Privacy Policy from time to time to reflect changes in legal requirements or service operations.

Updated versions will be published on the official website.

Continued use of services indicates acceptance of the revised policy.

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15. Governing Law (India)

This Privacy Policy shall be governed by the laws of India.

Any disputes relating to this policy shall be subject to the jurisdiction of courts in Maharashtra, India.

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16. Contact Information

For privacy-related inquiries or data requests, please contact:

Samagam Updates
Aasegaon, Aurangabad – 431002
Maharashtra, India

Email: adityajadhav1231@gmail.com
Phone: +91 7038881231